Login now to Outlook Web Access

Description: Outlook Web Access is a way to access your mailbox hosted on Bizintegrators Exchange 2000 servers using your web browser. This allows access to your e-mail from most any computer connected to the Internet without having to install additional software. The look and feel is designed to closely mimic the standard Outlook client software installed on your computer. You will be able to access your Contacts, Calendar, Notes, and To Do information as well as perform other tasks such as scheduling meetings. You can also access this from a computer connected to the Internet at home.

Common Questions About the Service

* What is OWA?

OWA is short for Outlook Web Access

* What is the login information I should use to login to OWA?

You will be asked for a username, password.
Your username will be: yourusername@yourdomain.com The first part of the logon name is normally the same as your e-mail address that appears before the @ sign. Following the @ sign is normally your corporate domain name.

* What if I forget my password?

Contact Bizintegrators Support for the hosting platform and request password change. We will reset your password and then call or e-mail the administrative contact to give the new password. If we have an alternative e-mail address in our records for you, such as a Yahoo Mail or Hotmail account, then we can alternatively send the password to your alternative mailbox.

* What is the web address for accessing Outlook Web Access?

https://webmail.aspnic.com/exchange/

* Can I add this address to the Favorites or Bookmarks list on my web browser?

Yes, and we encourage you to do so. Just use the normal steps in your web browser to add this link.

Common Problems

* Sometimes when I use OWA it asks for my MS Office CD-Rom, especially when I try to compose a new e-mail message. What should I do?

If you click Cancel (sometimes more then once if prompted again) you should be able to still use OWA, but the editor for composing mail will not support as complex formatting. If you are at a computer owned by your company, then you should insert the requested CD-Rom into the computer before using OWA. If you close your web browser, re-launch it, connect your OWA mailbox, and try to compose a new message it should then look for the CD-Rom and install the necessary software very quickly (20 seconds or so). After it has done this once, it should not request the CD-Rom again.

* I am getting the login prompt for OWA, but it won’t let me in. What should I do?

The authentication procedure for OWA is tied to the new Windows 2000 Active Directory and with the initial release of Exchange 2000 we have seen a few problems. The first thing you should do is to close your web browser, re-launch it, and try to connect to OWA again. If that still does not work, there may be a problem with the specific computer you are using. Some uncommon computer configurations will keep OWA from working. Start by checking to see if the computer you are using is running Windows 2000 by clicking on the Start menu and see if the words Windows 2000 are written up along the left edge of the menu. If it is Windows 2000, then it is probably configured with security settings that will prevent the login procedure with OWA working. Microsoft knows about this bug and is working on it. If it is not running Windows 2000, try to use another computer. If it still does not work, and you are not in your office, you may want to call a co-worker there and have her try to login (but realize you will have to give her your password). If she can get in, then the problem is with the computers you are using. If these techniques don’t work, then contact Bizintegrators Support for help.

* How do I change my password?

Currently the built in Change Password functionality of Outlook and OWA is not working. Exchange 2000 requires a more complex authentication procedure for changing passwords, so we are currently working on developing a specialized system for allowing customers who only use our Exchange hosting service to change their passwords from a special website. For now, to change your password, e-mail a request to Bizintegrators Technical Support from the account whose password should be changed. For the subject of the message specify Password change and in the body of the message provide both your old and new password. The change should take effect within one business day. If you start getting locked out of your mailbox, try logging in using the new password.

Password update; Now password change works from inside OWA, plus when login to Outlook2000/XP. After changing password please wait approximately one hour.